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      1. Support Center
      2. How to order
      • Who is Weerg?
      • How to order
      • CNC Design Guide
      • 3D Print Design Guide
      • Billing and Payments
      • Shipments

      How to order

      How the buying process and the online estimate calculator works
      • The complete pre-order button remain gray, how can I continue?
      • What are the maximum weight/dimensions accepted for a 3D file?
      • Can you work on a material not listed in the materials page?
      • How can I pay?
      • What file formats do you accept?
      • I don’t have a 3D CAD model. Could you create one for me?
      • Will I receive an invoice for my order?
      • Is the quote binding?
      • Can I reorder parts already made previously?
      • Why my file won't upload?
      • Are the delivery dates indicated in the quotation reliable?
      • How do I check the status of my order/pre-order?
      • Is it possible to modify an unpaid order or a pre-order?
      • What is and how does the FreeReplay service work?
      • How do I complete an order?
      • How can I place an order on Weerg?
      • Do you check my files before producing the parts?
      • Do I have to pay the quote immediately?
      • How does the online quote work?
      • How can you get a written/on paper offer?
      • Can I choose a personalized delivery date?
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