How can I place an order on Weerg?

Here is your step-by-step guide!

1. UPLOAD HERE YOUR 3D FILE

  • CNC: file format STEP/STP max 150mb
  • 3D PRINTING: file format STEP/STP or STL max 150mb

The files you upload are end-to-end encrypted and no one will be able to see or take possession of them.

💡 Do you have dozens or hundreds of 3D files to upload and don't feel like doing it one at a time? Compress them into a single .zip and they will all load simultaneously.

In case you encounter problems or receive error messages that you do not understand, do not hesitate to send us the related 3D files here with your requests for clarification.


2. CHOOSE HOW TO MAKE YOUR PART

You are now in the Estimator Tool Page where you can choose materials, finishes, quantities and shipping date: all prices will be updated in real time.

Complete all fields and click on "Complete Order" button and you will land in a summary page to check everything is ok. Click again "Complete Order".

3. PAYMENT

Weerg provides different payment methods to facilitate administration for you or your company.  Discover the available payment methods.

Over €2.000 you can pay by bank transfer at 60 days (subject to approval of our Insurance Company)

Attention: In the case of payment by bank transfer in advance, production will only begin after receipt of payment or accounting. In order not to delay the shipping date, please send us the payment document immediately.

You will receive an invoice by email within 24h.


4. FEASIBILITY VALIDATION

Immediately afterwards, you will receive an order confirmation email, if you don't find it check in your 'spam' folder; then, our engineers will check the technical feasibility of your files and, in case of technical problems, you will be contacted for technical advice to proceed with production. 

If any problem or non-feasibility should result, you will be contacted by email or phone to find a solution to proceed with the processing.

The status of your order and any notes will always be visible and updated in your account, where you can make the required changes.


5. PRODUCTION AND SHIPPING

Once the feasibility of your project has been confirmed, it will be produced as you requested. 


On the selected date, the order will be shipped according to your choice.

Our Customer Service is available to assist you throughout your purchase and order receipt process: please do not hesitate to contact us if you have any doubts or needs. 

Tracking code will be sent to you by email and will also be available in your account.